Privacy policy

How Novitum Technologies OÜ processes personal data from contacts, clients and product users.

Controller

The controller is Novitum Technologies OÜ, registry code 17545241, VAT EE103018821, Narva mnt 5, Kesklinna district, Tallinn, 10117 Harju County, Estonia. You can contact us at info@novitum.io.

Data we process

We process data you send through forms, email, WhatsApp or commercial meetings: name, company, email, phone, sector, message, language, country and data needed to prepare a proposal or provide a service.

Purposes

We use the data to answer requests, prepare proposals, provide contracted services, maintain business communications related to your request, comply with legal obligations and improve website security and measurement.

Legal basis

The legal basis may be your consent, pre-contractual or contractual measures, compliance with legal obligations and our legitimate interest in answering enquiries, protecting the website and measuring campaign performance.

Products and forms

Novitum creates proprietary products such as PulseCosta and Nordovi. When a form belongs to a specific product, we use the data only to manage that request, registration, trial or related communication.

Providers

We may use hosting, analytics, automation, email, CRM or infrastructure providers located in the European Union or covered by appropriate safeguards. We do not sell your data.

Retention

We keep data while necessary to respond or provide the service and afterwards for the periods required by legal obligations or defence of claims.

Your rights

You can request access, rectification, erasure, objection, restriction and portability by writing to info@novitum.io. You may also complain to the competent data protection authority.

Novitum Technologies OÜ · Registrikood 17545241 · VAT EE103018821 · Narva mnt 5, Kesklinna linnaosa, Tallinn, 10117 Harju maakond, Estonia · info@novitum.io