AI Agents and Process Automation for SMEs

Who it's for

Is it right for you?

We'd rather be upfront from the start.

YESIt's for you if…

You have repetitive, rule-based tasks that are done every week.
Your team spends hours copying data between programs.
Manual errors cost you money or complaints.
Your tools can be connected (email, ERP, CRM, spreadsheets).

NOIt's not for you if…

The process changes every time and depends on one person's judgement.
The volume is so low that automating it doesn't pay off: we'll tell you in the first step.

01 / How we spotted the problem

First, we automated
our own operations.

Keeping PulseCosta up to date, with almost 4,000 venues, events and alerts, couldn't be done by hand. We needed something to review, check and alert us around the clock.

We created agents that gather information, check it and only alert us when something needs attention. And an operations assistant we ask on Telegram how our systems are doing, which sends us a summary every day.

“Automation without measurement is a nice demo that nobody uses three months later.”

What we learnt: a reliable agent doesn't improvise. It follows fixed steps, uses AI only where it adds value (reading, classifying, summarising) and logs everything. When something doesn't fit, it stops and asks a person.

That's how we apply it for every client: first we measure what the process costs today, and we only automate what pays off.

24/7monitoring of our own systems

1 a dayautomatic summary via Telegram

100%of steps logged

02 / What it does for you

What changes
in your day-to-day.

hours

Won back every week

Your team stops copying, pasting and checking by hand.

− errors

Fewer human mistakes

Data is always transferred the same way, with no slip-ups.

non-stop

Processes that never pause

Even when someone is on holiday or off sick.

traceable

Everything is logged

You know what was done, when and why.

03 / What you get

What we deliver.
No small print.

This is exactly what you'll have up and running at the end.

The agent up and running

Connected to your tools: email, ERP, CRM, spreadsheets, WhatsApp or your website.

Process map

How it was before, how it is now, what the AI does and what a person reviews.

A log of every run

What it did, with which data and what it decided. Useful for audits and for trusting it.

Alerts when needed

If something doesn't fit, it stops and alerts you instead of making things up.

Metrics

Hours saved, errors avoided and volume processed each month.

Maintenance

If a tool or a format changes, we adjust it.

04 / How it works

Step by step.
No surprises.

What you do, what we do and how long each step takes.

STEP 01 · 1 WEEK

We measure the process

How often it's done, how long it takes, how many errors it has and what it costs. If automating it doesn't pay off, we'll tell you.

you: walk us through the processus: measurement

STEP 02 · DAYS

We design the agent

What the AI does, what the system does and what a person always reviews. You approve it before we build.

you: approveus: design

STEP 03 · 1–3 WEEKS

We build and connect it

With your real tools. Without changing how your team works any more than necessary.

us: development

STEP 04 · 1–2 WEEKS

Parallel run

The agent works alongside your team. We compare results until it's up to the job.

you: compareus: tuning

STEP 05 · MONTHLY

Production with metrics

We leave it running and every month you see hours saved and volume processed.

us: maintenance

05 / Pricing and what's included

What you pay and
what's included. Everything.

Prices exclude VAT. Anything not listed under ‘Includes’ is not included.

TO GET STARTED

1 Workflow

One repetitive task automated from start to finish.

€1,690 set-up

+ €99/month maintenance

Includes

1 automated process
Up to 2 tools connected
A log of every run
Alerts when a review is needed
Adjustments if a format changes

Not included

AI to read or decide (next plan)
More than 2 tools

Let's talk

3–5 AI Workflows

Several connected processes that read, classify and decide.

€4,890 set-up

+ €199/month maintenance

Includes

3 to 5 automated processes
AI to read documents, classify and summarise
Human review where it matters
Dashboard with monthly metrics
Up to 4 tools connected
Private model: your data stays put

Not included

Agent that makes chained decisions (next plan)

I want it

Back-Office Agent

A digital worker that runs a whole area.

€9,790 set-up

+ €390/month maintenance

Includes

Everything in the previous plan
Agent with chained steps and controlled judgement
Integration with your ERP or CRM
Full log for audits
Quarterly results review
Priority support

Not included

Integrations with systems without API access (assessed separately)

Let's talk

To avoid any misunderstanding

Third-party tools: if any tool you already use charges for its API, that cost is yours and you'll see it before we start.
Maintenance: includes adjustments for changes of format or tool. New processes are quoted separately.
Human review: anything with financial or legal impact is always reviewed by someone on your team.
No minimum term: if you cancel maintenance, the agent is still yours; we simply stop supporting it.

06 / FAQ

What people usually ask us.

01Which processes can be automated?

Repetitive, rule-based ones: invoices, orders, reports, onboarding, confirmations, reconciliations. In the first step we measure whether it pays off.

02What if the agent gets it wrong?

It follows fixed steps and, when something doesn't fit, it stops and alerts you. Anything important is always reviewed by a person.

03Do I have to change my software?

No. We connect it to what you already use, as long as it can be connected.

04Does my data leave the company?

No. The AI the agents use is our private model on European servers.

AI agents and process automation for SMEsThe tasks nobody wants to do,
done every day.

Is it right for you?

YESIt's for you if…

NOIt's not for you if…

First, we automated
our own operations.

What changes
in your day-to-day.

Won back every week

Fewer human mistakes

Processes that never pause

Everything is logged

What we deliver.
No small print.

The agent up and running

Process map

A log of every run

Alerts when needed

Metrics

Maintenance

Step by step.
No surprises.

We measure the process

We design the agent

We build and connect it

Parallel run

Production with metrics

What you pay and
what's included. Everything.

1 Workflow

3–5 AI Workflows

Back-Office Agent

What people usually ask us.

Which task eats up the most hours every week?

Is it right for you?

YESIt's for you if…

NOIt's not for you if…

First, we automatedour own operations.

What changesin your day-to-day.

Won back every week

Fewer human mistakes

Processes that never pause

Everything is logged

What we deliver.No small print.

The agent up and running

Process map

A log of every run

Alerts when needed

Metrics

Maintenance

Step by step.No surprises.

We measure the process

We design the agent

We build and connect it

Parallel run

Production with metrics

What you pay andwhat's included. Everything.

1 Workflow

3–5 AI Workflows

Back-Office Agent

What people usually ask us.

Which task eats up the most hours every week?

First, we automated
our own operations.

What changes
in your day-to-day.

What we deliver.
No small print.

Step by step.
No surprises.

What you pay and
what's included. Everything.