What does AI consultancy for SMEs actually do?
No. We start from scratch with you: we audit your business, explain everything without technical jargon, and handle the implementation and training for your team.
Is my data safe if I work with Novitum?
Yes. Our proprietary AI models run on your own premises — your data never leaves your company or gets sent to third parties. GDPR compliance by design.
How much does this cost?
The audit is €1,900 fixed, and it is deducted in full from the project if you go ahead. Automation starts at €4,900 plus €290/month, and custom AI with your own models from €12,000. Tailor-made software always comes with a fixed quote before we start.
Do you work with SMEs outside Spain?
Yes. We operate to the same security and compliance standard in Spain, Estonia and Finland.
What kind of tasks can AI automate in my company?
Automatic emails, documents and reports, AI-assisted customer service, and any repetitive process connected to the tools you already use.
Does the EU AI Act affect me?
It has been in full application since 2 August 2026. If you use artificial intelligence in your business you have transparency and oversight duties, including when you bought the tool from a third party. Everything we build is designed in line with Regulation (EU) 2024/1689 and the GDPR, with human oversight over sensitive decisions.
Are you Novitum, PulseCosta or Nordovi?
Novitum Technologies is the company. PulseCosta, Pulse Suite, CRM + Field, Pulse City and Nordovi are products we designed and built ourselves. One team and one point of contact, even though each product has its own name.
How is Novitum different from a traditional AI consultancy?
We're not a consultancy that only advises with slideshows: we build and use the products we offer ourselves (PulseCosta, Pulse Suite, CRM + Field), so we know what actually works.